Our customer/technical support will be available every day throughout the Christmas holidays 24/7 as normal via our support ticket system.
Our phone support will close at 2pm on Thursday 20th December (for our staff Christmas party!). It will remain closed on Friday 21st, Monday 24th, Christmas day and Wednesday 26th. It will open again on Thursday 27th, Friday 28th and Monday 31st. It will close on Tuesday 1st January for New Year’s holiday. It will be operating as normal on all other dates.
If you are a dedicated server or colocation customer you can still avail of our 24/7 server reboots and emergency phone support by calling the out-of-hours mobile numbers. These can be found on your last server invoice.
The IE Domain Registry will close on 21st December and re-open on 3rd January. We will continue to accept new orders for .ie domains over Christmas but they will not be processed by the registry during the holidays.
